Manager - Client Partnership
Nepa is looking for a passionate person who would love to be part of a rapidly growing company with an entrepreneurial mindset. Do you want to be part of our fantastic journey?
Your role as our Manager - Client Partnership
As a Manager with Nepa India’s Client Servicing and Sales team your role will involve servicing and nurturing some of our key client partnerships, overlooking project management with the team internally and a strict look at quality control across deliveries to the end client. You will be responsible for handling and growing client accounts, guiding team (analysts/ ops executives) through entire project life cycle in primary market research space.
In this role, you will need to interact with our existing client partners across media and digital and consumertech ecosystem, support your manager with identifying new business development opportunities, be active part of the sales pitches and own the the client partnership through Nepa's research deliverables.
You will be working closely together with our business leads and project management team answering clients’ business questions at the highest standards as well as contributing to the development of Nepa’s products and solutions.
Your profile as our Manager - Client Partnership
We are looking for an individual who is organized, finds delight in the detail, self-motivated and more importantly fluid – someone who’s willing to unlearn and learn with changing ecoystems. You need to have an experience of at least 3-4 years of client servicing and handling strategic research studies. Previous experience servicing media digital and consumer tech clients is a plus.
A regular day for you would involve you being on top of things for the on-going projects for accounts that you are responsible for, including all client interactions. This will need you to collaborate and closely work with team of analysts to ensure that the project is executed as per the plan by helping/guiding them, and deliverable is of high quality. Your day will be divided into client servicing, BD, Project insighting and project management. Client servicing includes handling day-to-day queries, being the eyes/ears for clients in their quest to find answers to their business questions through an optimum research approach and helping them understand and take action basis your findings in the Nepa deliveries.
A few more things
- Experience & Passion for Media & Digital, consumer tech definitely is a plus.
- Show us your love for numbers, data and statistics.
- Who doesn’t love good communication skills (verbal/written)
- Experience with large data sets and comfortable with learning new tech tools easily.
- Good knowledge in Excel and design sense in PPT.
- You share our vision to become the world leading data-to-growth company.
- You live our values daily | We see what others don’t | We love it and it shows | We cut the crap | We care and act accordingly |.
- You take pride in delivering high level of services, we are known for that.
Who are we?
Nepa is the frontrunner when it comes to data-driven decision making. We empower our clients in sustained growth by giving them the confidence to act through the right combination of technology and human thoughtfulness. We deliver data made decisive by closing the loop from information to insights to recommended actions. For us it’s vital to bring informed perspectives on data and unlock new levels of growth for our clients. We never deliver data just for data’s sake. We believe our clients should always feel confident in knowing what to do and how to act based on the data and insight we deliver.
Curiosity and generosity are in our DNA, and people are our superpower. We nurture passionate people who always strive to reach the next level in their field of expertise. Our people always seek to give our clients the insight that matters by looking for the meaningful connections in data. We are relentless, pragmatic and believe that business is always better when everyone operates from a place of honesty. For us, work is more than a job, we are on a mission to tackle every challenge with a lot of heart. We are not just a business; we are a community that cares and acts accordingly. Read more about Nepa here.
We review applications as we receive them, and interviews will be held continuously so please submit your application as soon as possible.
- Account & Project Management
We see what others don’t. We seek to give our clients the insights that matter by looking for meaningful connections in data—the golden nuggets.
We love it and it shows. For us, work is more than a job – we are on a mission to tackle every challenge with a lot of heart. Curiosity and generosity are in our DNA
We are bold. We believe that business is better when operating from a place of honesty. As sense makers, our task is just as much about taking away the unnecessary as it is showing the necessary
We are accountable. We are not just a business, we are a community that cares and acts accordingly. That’s why we hold ourselves to strong standards.
Manager - Client Partnership
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